Privacy Policy

We are very pleased about your interest in our company. Data protection has the highest priority for the management of Hotel Neuwarft Ketelsen GmbH. It is possible to use the internet pages of Hotel Neuwarft Ketelsen GmbH without needing to submit any personal data. If anyone would like to take advantage of any special services offered by our enterprise via our Internet page however, it may be necessary to process personal data. If the processing of personal data is necessary and there is no statutory basis for such processing, we will always request the consent of the person concerned.

The processing of personal data, for example the name, address, eMail address or telephone number of a person concerned, is always in accordance with the General Data Protection Regulation and in compliance with the country-specific data protection regulations applicable to Hotel Neuwarft Ketelsen GmbH. Our company would like to use this data protection declaration to inform the public about the type, range and purpose of the personal data raised, used and processed by us. This data protection declaration also informs affected persons about their statutory rights.

Hotel Neuwarft Ketelsen GmbH, as the person responsible for processing, has implemented numerous technical and organisational measures to ensure the most complete protection possible of the personal data processed via this website. Nevertheless, Internet-based data transmissions may exhibit security gaps, so that absolute protection cannot be guaranteed. For this reason, every person concerned is free to transmit personal data to us by alternative means, such as by telephone.

1. Definitions

The data protection declaration of Hotel Neuwarft Ketelsen GmbH is based on the terminology used by the European guidelines and ordinances when the General Data Protection Regulation (GDPR) was issued. Our data protection declaration should be easy to read and understand for the public as well as for our customers and business partners. To ensure this, we would like to explain the terms used in advance.

We use the following terms in this privacy policy:

1. a)    Personal data

Personal data means any information relating to an identified or identifiable natural person (hereinafter referred to as “data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an on-line identifier or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

1. b)    Data subject

Data subject means any identified or identifiable natural person whose personal data is processed by the controller.

1. c)    Processing

Processing is any operation or set of operations which is performed upon personal data, whether or not by automatic means, such as collection, recording, organisation, sorting, filing, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, comparison or combination, restriction, erasure or destruction.

1. d)    Restriction of processing

Restriction of processing is the marking of stored personal data with a view to restricting their future processing.

1. e)    Profiling

Profiling is any automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects relating to the performance of work, economic situation, health, personal preferences, interests, reliability, conduct, location or movement of that natural person.

1. f)     Pseudonymisation

Pseudonymisation is the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that this additional information is kept separately and is subject to technical and organisational measures which ensure that the personal data is not attributed to an identified or identifiable natural person.

1. g)    Controller or data controller

The controller or data controller is the natural or legal person, public authority, agency or any other body which alone or jointly with others determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by EU or national law, the controller or the specific criteria for his or her designation may be provided for by EU or national law.

1. h)    Order processor

The order processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

1. i)      Recipient

The recipient is any natural or legal person, public authority, agency or other body to whom personal data is disclosed, whether a third party or not. However, authorities which may receive personal data in the context of a specific investigation task under EU or national law shall not be considered as recipients.

1. j)      Third party

A third party means any natural or legal person, public authority, agency or body other than the data subject, the controller, the order processor and the persons who, under the direct authority of the controller or the order processor, are authorized to process the personal data.

1. k)    Consent

Consent shall mean any freely given and informed unequivocal expression of the data subject’s will in a specific case, in the form of a statement or any other unequivocal affirmative act by which the data subject signifies his or her consent to the processing of personal data relating to him or her.

2. Name and address of the data controller

The controller within the meaning of the General Data Protection Regulation, other data protection laws applicable in the Member States of the European Union and other provisions of a data protection nature is:

Hotel Neuwarft Ketelsen GmbH

Nordseestrasse 20

25899 Dagebüll

Deutschland

Tel.: 04667 95140

eMail: anfrage@hotel-neuwarft.de

Website: www.hotel-neuwarft.de

 

Data protection Officer:

Herr Andreas Ketelsen

Hotel Neuwarft Ketelsen GmbH

Nordseestrasse 20

25899 Dagebüll

Deutschland

Tel.: 04667 95140

eMail: anfrage@hotel-neuwarft.de

 

3. Cookies

The internet pages of the Hotel Neuwarft Ketelsen GmbH use cookies. Cookies are text files, which are filed and stored on a computer system via an internet browser.

Many websites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier for the cookie. It consists of a string of characters that can be used to assign Internet pages and servers to the specific Internet browser in which the cookie was stored. This enables the Internet pages and servers visited to distinguish the individual browser of the person concerned from other Internet browsers that contain other cookies. A specific Internet browser can be recognised and identified by the unique cookie ID.

By using cookies, Hotel Neuwarft Ketelsen GmbH can provide the users of this website with more user-friendly services, which would not be possible without the setting of cookies.

By means of a cookie, the information and offers on our website can be optimised in the interest of the user. As already mentioned, cookies enable us to recognise the users of our website. The purpose of this recognition is to make it easier for users to use our website. For example, the user of a website that uses cookies does not have to enter his or her access data each time he or she visits the website, because this is done by the website and the cookie stored on the user’s computer system. Another example is the cookie of a shopping cart in the online shop. The online shop uses a cookie to remember the articles that a customer has placed in the virtual shopping cart.

The person concerned can prevent the setting of cookies by our website at any time by means of a corresponding setting in the Internet browser used and thus permanently object to the setting of cookies. Furthermore, cookies that have already been set can be deleted at any time via an Internet browser or other software programmes. This is possible in all common Internet browsers. If the person concerned deactivates the setting of cookies in the Internet browser used, it is possible that not all functions of our website can be used to their full extent.

4. Collection of general data and information

With every access of the website by a data subject or an automated system the website of Hotel Neuwarft Ketelsen GmbH collects a series of general data and information. This general data and information is stored in the server’s log files. What can be recorded are (1) the used browser types and versions, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (so-called referrer), (4) the sub-websites which are accessed by an accessing system on our website, (5) the date and time of an access to the Internet page, (6) an Internet Protocol address (IP address), (7) the Internet service provider of the accessing system and (8) other similar data and information which serve to prevent danger in the event of attacks on our information technology systems.

When using these general data and information, Hotel Neuwarft Ketelsen GmbH does not draw conclusions about the data subject. This information is rather needed to (1) deliver the contents of our website correctly, (2) to optimise the contents of our website as well as the advertising for it, (3) to guarantee the permanent operability of our information technology systems and the technology of our website as well as (4) to provide law enforcement agencies with the necessary information for prosecution in the event of a cyber attack. This anonymously collected data and information is therefore statistically evaluated by Hotel Neuwarft Ketelsen GmbH on the one hand and furthermore with the aim to increase data protection and data security in our company in order to ultimately ensure an optimal protection level for the personal data processed by us. The anonymous data of the server log files is stored separately from all personal data provided by a data subject.

5. Contact possibilities via the website

Due to legal regulations, the website of Hotel Neuwarft Ketelsen GmbH contains information that enables a quick electronic contact to our company as well as a direct communication with us, which also includes a general address of the so-called electronic mail (eMail address). If a data subject contacts the data controller by eMail or via a contact form, the personal data transmitted by the data subject will be stored automatically. Such personal data transmitted by a data subject to the controller on a voluntary basis is stored for the purposes of processing or for contacting the data subject. Such personal data shall not be disclosed to third parties.

6. Routine deletion and blocking of personal data

The controller shall process and store personal data relating to the data subject only for the period of time necessary to achieve the purpose of storage or where provided for by the European legislator or other legislator in laws or regulations to which the controller is subject.

If the purpose of storage ceases to apply or if a storage period prescribed by the European Directives and Regulators or another competent legislator expires, the personal data is blocked or deleted as a matter of routine and in accordance with the statutory provisions.

7. Rights of the data subject
8. a)    Right to confirmation

Every data subject has the right, granted by the European Directives and Regulators, to obtain from the controller confirmation as to whether personal data relating to him or her is being processed. If a data subject wishes to exercise this right of confirmation, he or she may at any time contact an employee of the controller.

1. b)    Right to information

Any individual affected by the processing of personal data has the right, granted by the European Directives and Regulators, to obtain at any time and free of charge from the data controller information on the personal data stored in relation to him/her and a copy thereof. The European Data Protection Supervisor has also granted the data subject access to the following information:

• The processing purposes
• The categories of personal data processed
• The recipients or categories of recipients to whom the personal data has been or will be disclosed, in particular to recipients in third countries or international organisations
• If possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria for determining this duration
• The existence of a right of rectification or erasure of personal data relating to him or her or of a restriction on processing by the controller or a right to object to such processing
• The existence of a right of appeal to a supervisory authority
• If the personal data is not collected from the data subject: All available information on the origin of the data

• The existence of automated decision-making, including profiling, in accordance with Article 22(1) and (4) of the GDPR and, at least in these cases, meaningful information about the logic involved and the scope and intended impact of such processing on the data subject

The data subject shall also have the right to obtain information as to whether personal data has been transferred to a third country or to an international organisation. If this is the case, the data subject shall also have the right to obtain information on the appropriate safeguards relating to the transfer.

If a data subject wishes to exercise this right of access, he or she may at any time contact an employee of the controller.

1. c)    Right of rectification

Any individual affected by the processing of personal data has the right, granted by the European legislator, to request the rectification without delay of inaccurate personal data concerning him or her. The data subject shall also have the right to obtain the completion of incomplete personal data, including by means of a supplementary declaration, having regard to the purposes of the processing.

If a data subject wishes to exercise this right of rectification, he or she may at any time contact an employee of the controller.

1. d)    Right of deletion (right to be forgotten)

Any person affected by the processing of personal data shall have the right, as granted by the European legislator, to obtain from the controller the immediate erasure of personal data relating to him/her, where one of the following reasons applies and provided that the processing is not necessary:

• The personal data has been collected or otherwise processed for purposes for which it is no longer necessary.
• The data subject withdraws the consent on which the processing was based pursuant to Article 6(1)(a) of the GDPR or Article 9(2)(a) of the GDPR, and there is no other legal basis for the processing.
• The data subject lodges an objection to the processing pursuant to Article 21 (1) GDPR and there are no overriding legitimate reasons for the processing, or the data subject lodges an objection to the processing pursuant to Article 21 (2) GDPR.
• The personal data was processed unlawfully.
• The deletion of the personal data is necessary to comply with a legal obligation under EU law or the law of the Member States to which the controller is subject.
• The personal data was collected in relation to information society services offered in accordance with Article 8 (1) of the GDPR.

If one of the above reasons applies and a person concerned wishes to have personal data stored by Hotel Neuwarft Ketelsen GmbH deleted, he or she can contact an employee of the data controller at any time. The employee of Hotel Neuwarft Ketelsen GmbH will arrange that the deletion request will be complied with promptly.

If the personal data was made public by Hotel Neuwarft Ketelsen GmbH and our company is responsible according to Article 17 Paragraph 1 GDPR to delete the personal data, Hotel Neuwarft Ketelsen GmbH shall take reasonable measures, including technical measures, taking into account the available technology and the implementation costs, to inform other data controllers who process the published personal data that the data subject has requested that these other data controllers delete all links to this personal data or copies or replications of this personal data, insofar as the processing is not necessary. The employee of Hotel Neuwarft Ketelsen GmbH will arrange the necessary action in individual cases.

1. e)    Right to restrict the processing

Any person affected by the processing of personal data has the right, granted by European Legislation, to demand that the controller restrict the processing if one of the following conditions is met:

• The accuracy of the personal data is contested by the data subject, and for a period of time that allows the controller to verify the accuracy of the personal data.
• The processing is unlawful, the data subject refuses to have the personal data deleted and instead requests that the use of the personal data be restricted.
• The controller no longer needs the personal data for the purposes of the processing, but the data subject needs them in order to assert, exercise or defend legal claims.
• The data subject has lodged an objection to the processing pursuant to Article 21 (1) of the GDPR and it is not yet clear whether the legitimate reasons of the controller outweigh those of the data subject.

If one of the above-mentioned conditions is given and a data subject wants to demand the restriction of personal data stored at Hotel Neuwarft Ketelsen GmbH, he can contact an employee of the data controller at any time. The employee of Hotel Neuwarft Ketelsen GmbH will arrange the restriction of the processing.

1. f)     Right to data portability

Any person affected by the processing of personal data has the right, granted by European Directives and Regulations, to receive the personal data concerning him/her which have been made available to a controller by the data subject in a structured, common and machine-readable format. He or she also has the right to have this data communicated to another controller without hindrance from the controller to whom the personal data has been made available, provided that the processing is based on the consent pursuant to Article 6(1)(a) of the GDPR or Article 9(2)(a) of the GDPR or on a contract pursuant to Article 6(1)(b) of the GDPR and that the processing is carried out by means of automated procedures, unless the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

Furthermore, in exercising their right to data portability in accordance with Article 20 Paragraph 1 of the GDPR, the data subject has the right to obtain that personal data be transferred directly from one controller to another controller, insofar as this is technically feasible and provided that it does not adversely affect the rights and freedoms of other persons.

To assert the right to data portability, the data subject can contact an employee of Hotel Neuwarft Ketelsen GmbH at any time.

1. g)    Right of objection

Every person affected by the processing of personal data has the right, granted by the European legislator, to object at any time, for reasons arising from his or her particular situation, to the processing of personal data concerning him or her carried out pursuant to Article 6(1)(e) or (f) of the GDPR. This also applies to profiling based on these provisions.

Hotel Neuwarft Ketelsen GmbH will no longer process the personal data in case of objection, unless we can prove compelling reasons for processing worthy of protection, which outweigh the interests, rights and freedoms of the data subject, or the processing serves the assertion, exercise or defence of legal claims.

If Hotel Neuwarft Ketelsen GmbH processes personal data in order to carry out direct advertising, the data subject has the right to object to the processing of personal data for the purpose of such advertising at any time. This also applies to profiling, insofar as it is related to such direct advertising. If the data subject objects to Hotel Neuwarft Ketelsen GmbH processing their data for the purpose of direct marketing, Hotel Neuwarft Ketelsen GmbH will no longer process the personal data for these purposes.

In addition, the data subject has the right to object, on grounds relating to his or her particular situation, to the processing of personal data concerning him or her carried out at Hotel Neuwarft Ketelsen GmbH for the purposes of scientific or historical research or for statistical purposes, in accordance with Article 89 (1) GDPR, unless such processing is necessary for the performance of a task carried out in the public interest.

In order to exercise the right of objection, the data subject may directly contact any employee of Hotel Neuwarft Ketelsen GmbH or any other employee. The data subject is also free to exercise his/her right of objection in conjunction with the use of information company services, notwithstanding Directive 2002/58/EC, by means of automated procedures involving technical specifications.

1. h)    Automated decisions in individual cases including profiling

Every person affected by the processing of personal data has the right, granted by the European Directives and Regulations, not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her or significantly affects him or her in a similar way, provided that the decision (1) is not necessary for the conclusion or performance of a contract between the data subject and the controller, or (2) is authorised by EU or national legislation to which the controller is subject and such legislation provides for adequate measures to safeguard the rights and freedoms and legitimate interests of the data subject, or (3) is taken with the explicit consent of the data subject.

If the decision (1) is necessary for the conclusion or the fulfilment of a contract between the data subject and the responsible person or (2) is made with the explicit consent of the data subject, Hotel Neuwarft Ketelsen GmbH takes adequate measures to protect the rights and freedoms as well as the legitimate interests of the data subject, including at least the right to obtain the intervention of a person on the part of the controller, to present its own standpoint and to contest the decision.

If the data subject wishes to exercise rights relating to automated decisions, he or she may at any time consult an employee of the controller.

1. i)      Right of revocation of a data protection consent

Every person affected by the processing of personal data has the right, granted by European legislation, to revoke his or her consent to the processing of personal data at any time.

If the data subject wishes to exercise his or her right to withdraw consent, he or she may at any time contact an employee of the controller.

8. Privacy policy for the use and application of Google Analytics (with anonymisation function)

The person responsible for processing has integrated the Google Analytics component (with anonymisation function) on this website. Google Analytics is a web analysis service. Web analysis is the collection, accumulation and evaluation of data on the behaviour of visitors to websites. Among other things, a web analysis service collects data on which website a person concerned came to a website from (so-called referrers), which sub-pages of the website were accessed or how often and for how long a subpage was viewed. A web analysis is mainly used to optimise a website and for cost-benefit analysis of internet advertising.

The operating company of the Google Analytics component is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Eire.

The data controller uses the addition “_gat._anonymizeIp” for web analysis via Google Analytics. Using this addition, the IP address of the data subject’s Internet connection is shortened and made anonymous by Google if our Internet pages are accessed from a member state of the European Union or from another state party to the Agreement across the European Economic Area.

The purpose of the Google Analytics component is the analysis of visitor flows on our website. Among other things, Google uses the data and information obtained to evaluate the use of our website in order to compile online reports for us which show the activities on our website and to provide further services in connection with the use of our website.

Google Analytics places a cookie on the information technology system of the person concerned. What cookies are has already been explained above. By setting the cookie, Google is able to analyse the use of our website. Each time one of the individual pages of this website, which is operated by the data controller and on which a Google Analytics component has been integrated, is called up, the Internet browser on the information technology system of the data subject is automatically prompted by the respective Google Analytics component to transmit data to Google for the purpose of online analysis. Within the scope of this technical procedure, Google receives knowledge of personal data, such as the IP address of the person concerned, which Google uses, among other things, to trace the origin of the visitors and clicks and subsequently to enable commission settlements.

The cookie is used to store personal information, such as the time of access, the location from which an access originated and the frequency of visits to our website by the person concerned. Each time our website is visited, this personal data, including the IP address of the Internet connection used by the person concerned, is transmitted to Google in the United States of America. This personal data is stored by Google in the United States of America. Google may in certain circumstances pass on this personal data collected via the technical process to third parties.

The data subject can prevent the setting of cookies by our website, as already described above, at any time by means of a corresponding setting in the Internet browser used and thus permanently object to the setting of cookies. Such a setting of the Internet browser used would also prevent Google from setting a cookie on the information technology system of the person concerned. In addition, a cookie already set by Google Analytics can be deleted at any time via the Internet browser or other software programmes.

Furthermore, the data subject has the opportunity to object to and prevent the collection of data generated by Google Analytics and relating to the use of this website and the processing of this data by Google. To do this, the person concerned must download and install a browser add-on under the link https://tools.google.com/dlpage/gaoptout. This browser add-on informs Google Analytics via JavaScript that no data and information about visits to websites may be transmitted to Google Analytics. The installation of the browser add-on is considered by Google as an objection. If the data subject’s information technology system is deleted, formatted or reinstalled at a later date, the data subject must reinstall the Browser Add-On in order to deactivate Google Analytics. If the browser add-on is uninstalled or deactivated by the data subject or another person within his or her sphere of control, it is possible to reinstall or reactivate the browser add-on.

Further information and Google’s applicable privacy policy can be found at https://www.google.de/intl/de/policies/privacy/ and http://www.google.com/analytics/terms/de.html. Google Analytics is explained in more detail at  https://www.google.com/intl/de_de/analytics/.

9. Privacy policy on the use and application of Facebook

The data controller has integrated a link to Facebook on this website. Facebook is a social network.

A social network is a social meeting place operated on the Internet, an online community that generally allows users to communicate with each other and interact in virtual space. A social network can serve as a platform for the exchange of opinions and experiences or it can enable the Internet community to provide personal or company-related information. Facebook enables users of the social network to create private profiles, upload photos and network via friend requests, among other things.

The operating company of Facebook is Facebook, Inc. 1 Hacker Way, Menlo Park, CA 94025, USA. The controller responsible for processing personal data, if a data subject lives outside the USA or Canada, is Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Eire. 

The data policy published by Facebook, which is available at https://de-de.facebook.com/about/privacy/, provides information about the collection, processing and use of personal data by Facebook. It also explains which settings Facebook offers to protect the privacy of the person concerned. In addition, various applications are available that make it possible to suppress data transmission to Facebook, such as the Facebook blocker from the provider Webgraph, which can be obtained at http://webgraph.com/resources/facebookblocker/. Such applications can be used by the data subject to suppress data transfer to Facebook. 

 

On our Facebook page we inform you about news and offer you the possibility to communicate with us. We would like to point out that Facebook may also process your data outside the EU, which may result in risks. In addition, Facebook generally uses the data for advertising and market research purposes as well as evaluations. It is possible to create user profiles from their behaviour on Facebook, which can be used for e.g.: Advertisements on and outside of Facebook. The processing of the personal data of Facebook users is based on our legitimate interests in accordance with Art. 6 para. 1 lit. F. GDPR for information and communication with the users. If you are asked by Facebook to consent to the processing of data, the legal basis for the processing exists according to Art. 6 para. 1 lit. A., Art. 7 GDPR.

In the case of requests for information and the assertion of user rights, you can contact Facebook directly. Only Facebook has access to your data and can provide appropriate information and take action.

Address: Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Eire

Here is the link to the Agreement on Joint Processing of Personal Data , and you can read Facebook’s data policy at:https://www.facebook.com/about/privacy/

We are of course at your disposal for any questions you may have.

10. Privacy policy on the deployment and use of Instagram

The data controller has included a link to Instagram on this website. Instagram is a service that qualifies as an audio-visual platform and allows users to share photos and videos and also to disseminate such data in other social networks.

On our Instagram page we inform you about news and offer you the possibility to communicate with us. We would like to point out that Instagram may process your data outside the EU, which may entail risks. Furthermore, Instagram generally uses the data for advertising and market research purposes as well as evaluations. It is possible to create user profiles from their behaviour on Instagram, which can be used for e.g.: Advertisements on and off Instagram. Personal data of Instagram users is processed on the basis of our legitimate interests pursuant to Art. 6 para. 1 lit. F. GDPR for information and communication with users. If you are asked by Instagram to consent to the processing of your data, the legal basis for the processing is Art. 6 para. 1 lit. A., Art. 7 GDPR.

The company operating the services of Instagram is Instagram LLC, 1 Hacker Way, Building 14 First Floor, Menlo Park, CA, USA.

Further information and Instagram’s applicable privacy policy can be found at https://help.instagram.com/155833707900388 and https://www.instagram.com/about/legal/privacy/

11. Legal basis for processing

Art. 6 I lit. a GDPR serves our company as a legal basis for processing operations for which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is a party, as is the case, for example, with processing operations necessary for the supply of goods or provision of other services or consideration, the processing is based on Art. 6 I lit. b GDPR. The same applies to such processing operations that are necessary to carry out pre-contractual measures, for example in cases of enquiries about our products or services. If our company is subject to a legal obligation which makes it necessary to process personal data, for example to fulfil tax obligations, processing is based on Art. 6 I lit. c GDPR. In rare cases, the processing of personal data may be necessary to protect the vital interests of the data subject or another natural person. This would be the case, for example, if a visitor to our company were to be injured and his or her name, age, health insurance details or other vital information had to be passed on to a doctor, hospital or other third party. In this case the processing would be based on Art. 6 I lit. d GDPR. Finally, processing operations could be based on Art. 6 I lit. f GDPR. Processing operations that are not covered by any of the aforementioned legal bases are based on this legal basis if the processing is necessary to safeguard a legitimate interest of our company or of a third party, provided that the interests, fundamental rights and freedoms of the data subject do not prevail. We are permitted to carry out such processing operations in particular because they have been specifically mentioned by the European legislator. In this respect, it took the view that a legitimate interest could be assumed if the data subject is a customer of the person responsible (Recital 47 sentence 2 GDPR).

12. Legitimate interests in the processing pursued by the controller or a third party

If the processing of personal data is based on Article 6 I lit. f GDPR, our legitimate interest is to carry out our business activities for the benefit of the well-being of all our employees and our shareholders.

13. Duration for which the personal data is stored

The criterion for the duration of storage of personal data is the respective legal retention period. After expiry of the period, the corresponding data is routinely deleted, provided that it is no longer required for the fulfilment of the contract or the initiation of a contract.

14. Legal or contractual provisions providing the personal data; necessity for the conclusion of the contract; obligation of the data subject to provide the personal data; possible consequences of not providing the data

We would like to inform you that the provision of personal data is partly required by law (e.g. tax regulations) or can also result from contractual regulations (e.g. information about the contractual partner). Sometimes, for a contract to be concluded, it may be necessary that a data subject provides us with personal data, which must subsequently be processed by us. For example, the data subject is obliged to provide us with personal data if our company concludes a contract with him/her. Failure to provide the personal data would mean that the contract with the data subject could not be concluded. Before the data subject makes personal data available, the data subject must contact one of our employees. Our employee will inform the data subject on a case-by-case basis whether the provision of the personal data is required by law or contract or is necessary for the conclusion of the contract, whether there is an obligation to provide the personal data and what the consequences would be if the personal data were not provided.

15. Privacy policy for the use of the DIRS21 booking system

We would like to strengthen your trust in the DIRS21 booking system operated by “TourOnline AG” for booking hotels, hosts and package deals, which is integrated into this website, and make the booking procedure and the handling of the data collected during the booking process transparent to you. For this reason, here you will find out what information is requested from you and how this information is processed.

Anonymous search for available rooms, hotels or packages with DIRS21

To check availability with hotels and other hosts, it is not necessary for you to provide any personal information.

Booking via the DIRS21 booking system

If you want to book a free room or a package, it will be necessary for you to provide personal data, in particular your name, address, telephone number and eMail address. This data is stored in the system for each booking under a booking number and is communicated to the booked host by fax. The booked host can view this data again at any time in a protected customer area that is only accessible to him/her. An export or automatic further processing is not possible. We would like to expressly point out that your eMail address in particular will not be used for advertising or mass mail purposes. Anonymised data will be processed for statistical purposes. We may use third party service providers to process your personal data on our behalf for the purposes mentioned above. For example, we may share some information about you with these third parties so that they can contact you directly by eMail (for example, to receive a subsequent evaluation of your travel stay).

Cookies through booking system DIRS21

The DIRS21 booking system does not use cookies.

Right of access to DIRS21 booking system information

As a user of the DIRS21 booking system integrated on this website, you will receive information from the operator “TourOnline AG” about what information has been recorded by the system. This service is free of charge, if required please contact us by eMail at kundenservice@dirs21.de or on the DIRS21 customer hotline on 07153-925050.

Deletion of your personal data from the DIRS21 booking system

If you wish, the operator “TourOnline AG” will delete the personal data entered in the DIRS21 booking system as soon as the date of arrival notified by the booking is reached. This service is free of charge, and if required please contact us by eMail at kundenservice@dirs21.de or call the DIRS21 customer hotline on 07153-925050. You will then receive a confirmation of the deletion of your data.

TourOnline AG
Operator of the DIRS21 booking system

 

16. Existence of automated decision making

As a responsible company, we avoid automatic decision making or profiling.

The original German language privacy statement was generated by the Privacy Statement Generator of the DGD Deutsche Gesellschaft für Datenschutz GmbH, which operates as External Data Protection Officer Duisburg, in cooperation with Cologne-based IT and Data protection lawyer Christian Solmecke.